Friday, 30 September 2011

Flash mob psychology

Edit: This post is a rather old, I just found it in my post list and noticed I had forgotten to publish it.

Just "witnessed" a flashmob at Stockholm Central. And by "witnessed" I mean it failed mierably. The wierd thing is that I knew it would fail and I was only there because I was on the way to work anyway. So why did it fail?

Well... several reasons... lets just go over the basics of this flashmob in particular, here is the instructions(translated from Swedish):

"Stomp Flash Mob

Create confusion and joy in the morning stress! Wednesday December the 3:d, Morgonpasset arranges their very own flash mob in central stations all over the country. At exactly 08:10 we will start clapping or stomping the rhythm in the morning rush. Let us make this morning into an unforgettable experience!"

OK, what was the problem?
  • Vagueness 1 - "Exactly 08:10" sounds pretty exact, but it is not. Everyone has their own watch (or cell phone or sun dial or whatever). Had they said "Exactly 08:10 according to the central station clock" there would be no doubt. And most of all: there would be no doubt in anyone's mind that everyone else knew the correct time to start.
  • Vagueness 2 - "start clapping or stomping the rhythm". Stomp or clap? And to what rhythm? As it was called a Stomp Flash Mob I'd suggest skipping the clapping. And as for the rhythm, either make sure a clear rhythm is present or state that the goal is a single stomp.
  • Time - The mob was announced (I base this on the Facebook wall post dates) just 9 or 10 days before it was supposed to occurr. Too little time for it to obtain a large following.
  • "Shyness" - All the unceritanty in the flash mob definition above creates an unceirtanty in the potential participants. "Will I be the only one?". This will make people wait just a second extra in fear of looking like a fool. The "Will I be the only one?" question is one of the features of a flash mob that makes it exiting and interesting, but if the doubt is too large, it will just fail miserably.

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